Ever since the last decade, e-commerce has gained a lot of customers. It is developing new shopping habits for some people. It has been a trend before COVID-19, but the pandemic is an instant acceleration to its growth. The rise of e-commerce’s customers brings a tremendous impact on courier services. The couriers hold a significant role in online transactions. It is because they are the ones who are responsible for the safety of the products.
Courier service has a direct impact on customers’ satisfaction. The longer the courier deliver their package, the worse the customer’s satisfaction. A courier company can handle more than 21 million packages every day. Therefore, the courier management team develop a fast and efficient management system to manage the courier service. The better they create the management system, the more they can keep up with the increasing demands. The management system involves task assignments, coordination, even setting up efficient delivery routes.
Look closely at how their management system works. You will notice the relevance of the courier management system to our daily routines. Thus, why don’t you try to improve your management skill by reflecting on the courier management services?
Customer Priority List
The courier service usually has priority options for its customer. The customer can choose among the available options, whether they want to be the priority or the regular ones. With a slight difference in the delivery bills, a customer can receive its package one or two days earlier than the one who is using a regular service.
The same goes for your daily tasks. Setting up your priority is necessary to help you decide which you have to finish first. Reflecting on the courier service, you can sort your priority tasks according to their benefits or urgency. If the courier service manages its task lists using the courier software, you can help yourself by using the task management software or applications.
This application can help you focus on the tasks, exclusively for those who handle multiple tasks in one day. It is excellent if you can perform your multi-tasking skill. But, for some people, doing multiple tasks at once is counter-productive. It will overwhelm you and lead to a decline in your performance quality is a side effect.
Take some of those tasks that you can handle in a day. Finish them one by one to keep your focus on track. With the help of a task management application, you can set your daily goal. Make sure the application that you are using can assign priority levels to your tasks.
Efficient Delivery Routes
In some countries, the e-commerce industry performs significant growth. China, South Korea, and the UK are the top three global e-commerce shares of total retail sales in 2019. It reflects how e-commerce impacting the economic dynamic of a country. The more people buy on e-commerce, the more packages with different destinations to deliver.
Courier service has a lot to consider when it comes to delivering packages. It is not merely related to the safety and the duration taken. They have to choose the fastest route, the accuracy of ETA, and most importantly, the fuel costs. When it comes to the delivery fleet, you can’t exclude fuel costs. Cutting fuel costs will give a better profit margin to the courier company. The company will be disadvantaged if it fails to manage its fuel costs.
To prevent the loss, they use software or online platforms of the fuel management system. The main objective of every fuel management system is to cut fuel costs. It can maximise the profit margin of the company. If you have a private transportation unit (a car, motorcycle, etcetera), you can apply this to cut your transportation cost and save more money. It is because people often have multiple destinations but barely realise the amount of fuel spending.
Some fuel management systems provide the cheapest route for multiple stops. It can also rate your driving technique and suggest efficient driving to cut your fuel spending. That system will help you when you’re picking up your friends for road trips and having multiple destinations to visit. You can control your vehicle fuel consumption and make sure that you can have a fun trip with the minimum spending on transportation needs.
Courier service has a very integrated system to handle millions of packages at once. Through this article, you know how they manage to prioritise the tasks and maximise the profit margin. You can take some of their tricks and implement them in your daily routines. If they can deliver 21 million packages every day, maybe you can finish 21 tasks every day in the future.