Business

customer service

Trends in Customer Feedback Software

Customer feedback is a vital part of business improvement. In fact, it is the key factor that steers most of a company’s business decisions and strategies. With the kind of sophisticated technology available today, collecting and responding to customer feedback is easier now more than ever. But with how rapid customer feedback technology is developing […]

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tech concept

The Algorithm and Your Small Business: How to Make Them Work Together

It’s astounding to think that the MySpace, Friendster, and Multiply eras were more than a decade ago now. Back then, social media was much simpler yet diverse, and frankly, more enjoyable. They existed for the primary purpose of communicating with our friends. It let us upload photos without thinking of likes and comments. But businesses

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customer service

1982 Tylenol Case: Brand Downfall Averted with Effective PR

Although the economic recovery isn’t a race among states, Utah seems to be faring better than the others. In the latest Rich States, Poor States report, it ranked first in the economic outlook for the fourth year. Another report by the Federal Bureau of Economic Analysis shared that the Beehive State’s gross domestic product increased

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woman using a laptop

Digital Marketing: Tips for Getting More Product Reviews

Today, most consumers based their buying decisions on the reviews or feedback of the products they’re looking to purchase. People want to know the opinions of others before they even choose to buy from a store. That said, it’s important for businesses like yourself to provide your target market with product reviews, encouraging quick and

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woman reducing cost using graphs

The Importance of Reducing Costs: How the Strategy Benefits Your Company

It is not an understatement when entrepreneurs say that starting a business is costly. You will find that your journey consists of one heavy investment after another. Onboarding an employee requires you to dedicate funds and resources for salary and compensation. Your company requires tools and equipment by the bulk, taking up most of your

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online retail

How Online Retailers Can Capture the Attention of Consumers as the Economy Recovers

The pandemic has been tough on businesses across most markets in 2020. It brought permanent closures and bankruptcies, millions of employees were laid off, and stores and malls remained empty. Those who transitioned online fared better than others but, with everyone staying at home most of the time, consumers found no reason why they should

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franchise opportunities

Exploring the Advancements in the In-Demand Child Care Industry

It can be challenging to start a business in a profitable and competitive industry like child care. Similar to the food and beverage field, child care is constantly in demand. Kids and babies require complete attention in growth and development, where daycare centers and learning programs become necessities. The competition can be fierce, especially when

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